Clear information for residents and applicants.

Applying for a home.

Requirements and charges are provided for the individual rental. Review them before submitting an application. Applicants may be asked for identity, income, employment, and rental-history documentation through the approved application process.

We use written criteria and applicable requirements. Contact MainStreet if you need information about reasonable accommodations or an accessible way to complete a step. General contact forms are not intended for sensitive screening records.

During your tenancy.

• Refer to your signed lease for rent, utilities, property care, and notice requirements.
• Keep your contact information current.
• Report maintenance promptly through the designated channel.
• Retain copies of payment confirmations and important communications.
• Ask before making alterations or changing an agreed service responsibility.

Resident portal.

Maintenance questions.

Use the designated maintenance channel and provide a clear description, photos if available, and permission-to-access details requested by management. For immediate danger, contact emergency services first.

Questions, answered