Questions, answered
What are the two programs?
Smart Start is tenant placement at 75% of one month’s rent. Complete provides ongoing management with an 8.5% monthly management fee. Ask for the full fee schedule and scope.
How is rent established?
We review comparable rentals and the property’s condition, features, location, and restrictions. Final pricing reflects the market when the home is advertised.
How do repairs get approved?
The management agreement establishes approval thresholds, emergency procedures, reserves, and any applicable fees. Discuss these terms before onboarding.
How are applicants evaluated?
Applications are reviewed using written criteria, relevant documentation, and applicable requirements. Screening may include income and employment, rental history, credit, and permitted background information.
Can you work with an owner who lives elsewhere?
Yes, we can discuss management for owners outside the area. Property suitability and scope are confirmed before signing.
What do you need for an occupied property?
Existing leases and addenda, deposit records, payment ledgers, notices, resident contact information, association rules, and relevant maintenance records.
When are owner funds disbursed?
Disbursement timing and available funds are governed by the agreement and accounting process. Confirm the schedule and reserve requirements during onboarding.
What inspections are included?
The written program agreement specifies inspection frequency, scope, fees, and notice procedures. Ask us to explain the schedule for your property.
Do you promise no vacancies or repair costs?
No. Rental ownership carries operating risks. Our role is to coordinate the agreed services and help you make informed decisions.
Let’s talk about your rental property.
Tell us where your property is and what you need. We’ll help you decide on the next step.